Terms & Conditions of Sale and Use
General Terms and Conditions applicable to the use of Khalasni services
1. Preamble
The website www.khalasni.ma (hereinafter "the Site") is published by the company KHALASNI, registered with the Trade Register of Casablanca under number 727353, with its registered office at Casablanca, 293 Bd Abdelmoumen, 5th floor, App 1.
Khalasni is a digital platform that provides information services of a legal, financial and commercial nature concerning Moroccan companies.
The data made available may come from internal, public or specialised partner sources.
These General Terms and Conditions of Sale and Use (GTC/GTU) define the rules for accessing, using and subscribing to the services offered on the Site.
2. Acceptance of Terms
Any use of the Site or any order for services implies full, complete and unreserved acceptance of these GTC/GTU.
The Client acknowledges having read the terms before validating any order.
Khalasni reserves the right to modify these GTC at any time. The applicable version is the one in force on the date of the order.
3. Definitions
- Client: any natural person acting on behalf of a professional activity or any legal entity using the Site's services.
- Services: digital services provided by Khalasni (reports, analyses, company data, etc.).
- Order: purchase of one or more services via the platform.
- Account: the Client's secure personal space on the Site.
- Data: economic, legal and financial information made available on the platform.
4. Access to Services
Access to the Site requires an Internet connection and compatible equipment, under the Client's responsibility.
Khalasni strives to ensure continuous access to services, without guaranteeing uninterrupted availability. Interruptions may occur notably for maintenance, updates or force majeure events.
5. Professional Use
The services are strictly reserved for professional use. The Client undertakes not to use the services for personal purposes or contrary to their intended use.
6. Orders and Delivery
Orders are placed directly online. Before validation, the Client may verify the details of their order and correct any errors. Khalasni reserves the right to refuse any order in the event of a dispute or non-compliant use.
Services are delivered within an indicative period of 48 working hours, unless otherwise stated. Reports and documents are accessible via the client area for a limited period of 12 months.
Upon expiry of this period, reports are automatically deleted and will no longer be accessible or recoverable. It is the Client's responsibility to carry out any backup or archiving operations they deem necessary before the end of this period. Accordingly, Khalasni declines all liability for the automatic deletion of reports after the deadline.
7. Pricing and Payment
Prices are indicated in Moroccan dirhams inclusive of all taxes. Payment is due immediately upon ordering.
The User places an order with Khalasni directly on the Site by following the order procedure. Orders placed are irrevocably binding on the User.
The User must pay for their purchases exclusively online on the Site by bank card. The Site uses a secure payment service provided by Payzone. Confidential data is transmitted directly and securely via the SSL protocol to the Payzone server. The Company does not have access to this data.
The company may offer other secure payment methods.
Each order paid directly on the Site will generate a confirmation email containing a link allowing the User to view their order and download their invoice.
Any order placed on the Site will be definitively confirmed upon payment and no refund can be made. The User must therefore ensure, prior to payment, that the debt to be recovered meets the conditions set out herein, as Khalasni is not required to verify that said conditions are effectively met.
8. Liability
Khalasni is bound by an obligation of means regarding the services provided. It does not guarantee the absolute accuracy or completeness of the data, as it may come from external sources.
The Client remains solely responsible for the use of the information provided. Khalasni cannot be held liable for indirect damages (loss of revenue, loss of opportunity, damage to image, etc.).
9. Data and Information
The data is provided for informational purposes only and may contain delayed updates or inaccuracies. The Client acknowledges that this information does not constitute legal, financial or commercial advice engaging Khalasni's liability.
10. Customer Support
A support service is available by email: contact@khalasni.ma
It assists users with any technical or service-related questions.
11. Site Availability
The Site is accessible 24/7, subject to interruptions related to maintenance or events beyond Khalasni's control.
12. Cookies
The Site uses cookies necessary for its operation and to improve the user experience. Users can manage their preferences during their first visit.
13. Personal Data (CNDP – Law 09-08)
Personal data is processed in accordance with Moroccan Law No. 09-08 relating to the protection of individuals with regard to the processing of personal data.
The data collected is used exclusively for:
- user account management
- provision of services
- customer support
The Client has the right of access, rectification and deletion by sending a request to: contact@khalasni.ma
Data may be hosted on servers located abroad, subject to CNDP authorisations.
14. Intellectual Property
All content on the Site (data, reports, databases, texts, logos) is protected by intellectual property laws. Any extraction, reproduction or re-use without authorisation is strictly prohibited.
The Client has only an internal, non-exclusive and non-transferable right of use.
15. Prohibited Uses
It is strictly prohibited to:
- copy or massively extract data
- use robots or automated scripts
- resell or redistribute data
- circumvent the Site's access restrictions
16. Subcontracting
Khalasni may use external service providers for hosting, maintenance or certain technical services.
17. Force Majeure
Khalasni cannot be held liable in the event of force majeure or events beyond its control that prevent the normal execution of services.
18. Applicable Law and Jurisdiction
These GTC are governed by Moroccan law. Any dispute will be submitted to the competent courts of Casablanca, after an attempt at amicable resolution.